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 What is the Problem?

→ The Problem is an unexpected outcome as compared to the expected result.7

→ In other words, we can say that the problem is the gap between what we have expected and what we have achieved.

→ So the problem is an undesirable event.

→ The efforts that we put into reducing the gap between expectations and requirements are called problem-solving.

Problem Solving Tools Matrix Excel Template

Table of Content:


Different Problem-Solving Skills

→ Refer to the below-mentioned problem-solving skills.

  • Out-of-the-Box Thinking
  • Risk Management
  • Quick Decision Making
  • Intelligence
  • Good Communication
  • Good Analytical Skills, etc.

→ Problem-solving skills are useful for different problem-solving and process improvement.

→ With the help of problem-solving skills we can improve our process and that will benefit to our business.

→ Also, You can refer to the Different Six Sigma Project Excel Templates Download


Problem Solving Steps

→ Refer to the below-mentioned key steps and strategies for problem-solving.

  • Identify the Problem
  • Gater the information
  • Define the Objectives
  • Brainstorming on Solution
  • Analyze and Evaluate the Solution
  • Selection of Solution
  • Plan and Implement the Solution
  • Monitor and Evaluate the Solution
  • Horizontal Deploy and Share Learning with team


Problem Solving Tools

→ Some specific problem-solving techniques and frameworks can be useful for our business and processes.

→ We will get a competitive advantage for our business.

→ Refer to some specific problem-solving tools and their use cases.

⏩ Root Cause Analysis: Root Cause is useful for Identify the underlying causes of a problem and  address them to prevent recurrence.

⏩ SWOT Analysis: SWOT Analysis is useful to evaluate the strengths, weaknesses, opportunities, and threats related to a problem or process.

⏩ Pareto Analysis (80/20 Rule): Pareto Analysis focuses on the most significant factors contributing to the problem or solution.

⏩ Decision Trees: Decision Tree visualize decision-making processes, considering various outcomes and probabilities.

⏩ Design Thinking: Design Thinking is focus on the end users, the most common steps are define the problem, ideate potential solutions, prototype, and test iteratively.

⏩ Six Sigma: Six Sigma use statistical methods to improve processes and reduce defects or errors.

→ Problem-solving is a skill that improves with practice and experience.

→ Each problem must be handled with an open mind, creativity, and a willingness that will help us to learn from both successes and failures.

Problem Solving Tools Excel Template

→ Refer to the below-mentioned most famous and very popular tools for problem-solving.

  • PESTEL Analysis
  • 5 Why Analysis
  • SWOT Analysis
  • 8 Ds/Root Cause Analysis
  • Kaizen
  • Failure Mode & Effects(Critical) Analysis
  • Quality Function Deployment
  • Feigenbaum's Cost of Quality
  • 5S Methodology
  • Lesson Learned Sharing
  • Quality Circles Competition 
  • Pareto Analysis
  • Variable Charts
  • Attribute Charts
  • Six Sigma Methodology
  • Poka-Yoke
  • Process Mapping
  • Scatter Diagram
  • Affinity Diagram
  • 5Ws & 1H Analysis
  • XY Bar\Histogram\Radar\Pie Chart
  • Design for Manufacturing
  • Plan, Do, Check, Act
  • Customer Survey
  • Ishikawa/Fishbone Diagram


Benefits of Problem-Solving

→ The most common benefits of problem-solving are mentioned below.

→ Improve our Critical Thinking

→ Enhance our Creativity

→ Improve Decision-Making Skills

→ Improved Communication Skills

→ Increased Confidence

→ Enhanced Productivity

→ Innovation and Growth of Business

→ Leadership Development


Download and Terms of Use

Terms of use:

→ You can use these templates for your personal and professional use.

→ You can not use these templates for reselling or redistribution.


👉 Get Problem Solving Tools Matrix Excel Template


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